SUPPLY AND INSTALLATION
This is an overview of our wood floor installation service;
Following your initial contact, we will look to schedule a convenient home consultation at your convenience – This will be Joe or William. We have a predominantly professional client base and as such appreciate that offering the option of an out of hours service including evenings and Saturdays is a must. At the survey we will bring large showroom size panels of relevant products for you to view in the light of your own home. We will take an accurate measure and drawing of the space. We will discuss in detail any technical elements of the project to make 100% sure that we tailor the right project specification to suit your personal preferences and needs.
Further to our survey we will produce you a detailed, no-obligation quotation within 3 working days, outlining all available options, job rates and the proposed specification of your project.
CONTACT / COMMUNICATION
Throughout the process leading up to, during and after your projects successful completion you will find us easy to communicate with as we are available daytimes, evenings and weekends via telephone, e-mail and social media and you will continue to deal directly with either Joe or William throughout, whoever was your point of contact from the word go. Similarly we will make sure we keep you abreast of any developments relating to your project as we know how important and re-assuring it is for our clients to be kept fully briefed of what is happening with ‘Their’ project.
You will not find a more reliable company for starting projects on time and completing within a proposed timeframe. Period.
William Beard Flooring Ltd are domestic wood floor installation specialists. We fully understand that flooring work will invariably be disruptive and therefore make every effort to minimise this disruption for our clients wherever possible.
We also appreciate that we are working in your home and that this is a very personal thing and as such we treat this situation and the clients property with the due care and respect at all times. Working areas will be left tidy and safe at the end of every day.
Our clients know that we are trustworthy and reliable and we have been left to conduct projects while they are abroad on multiple occasions always without issue.
With our joinery background our floors and all peripheral carpentry and joinery works are conducted with the highest level of finesse and to a joinery standard at all times. We know it’s a bit of a cliché but we treat every project as if it were in our own home and as such we do it right or not at all. We are a fully affiliated member of the Guild of Master Craftsmen.
AFTERCARE AND MAINTENANCE
Following the successful completion of your project, We will be able to provide you with the right advice and products to care and clean your floor on a week by week basis. Approximately 12 months after the floor is installed we will conduct a maintenance inspection free of charge. From here we will provide a recommended maintenance schedule. Running maintenance of our finish system is far less disruptive and costly than re sanding and re-finishing over a floor lifespan and obviously does not reduce the possible longevity of the floor, compared to sanding which can only usually be conducted 2 – 3 times before a floor needs to be replaced. We know maintenance is a scary word but you need not be frightened as under normal living conditions most residential spaces would need treatment between every 4 – 10 years and an entrance hallway or high traffic area may be more like 2 – 7 years to stay looking great. This is stark contrast to most hand finished flooring companies who specify in their small print frequent or annual maintenance!
We forge strong ongoing relationships our customers, as for us this is the right way to do business and as we go the extra mile to deliver the best results, so do our customers to recommend us and as such 80% of all our projects comes through recommendation!